Shipping
National shipping
GLS National Standard
You will always receive your orders from our cooperation partner GLS.
The costs are €8.50 per delivery. Islands, points of interest, and special states are excluded. Please note that the delivery time is usually 1-3 working days.
However, we cannot influence this, and depending on the destination address, the delivery time is automatically extended.
If you have any questions about this, please feel free to contact us in advance.
GLS National Express
You will always receive your orders from our cooperation partner GLS.
The costs are €24 per delivery. Islands, points of interest, and special states are excluded. Please note that the delivery time is usually 1 working day.
However, we cannot influence this, and depending on the destination address, the delivery time is automatically extended.
If you have any questions about this, please feel free to contact us in advance.
International shipping
GLS Europe Standard
You will always receive your orders from our cooperation partner GLS.
The costs per delivery are approx. €80.00. Islands, points of interest and special states are excluded.
Please note that the price and the delivery time depend heavily on the region to which the package is to be sent.
Customs fees may also apply.
We, therefore, recommend that you contact us in advance.
GLS Europe Express
You will always receive your orders from our cooperation partner GLS.
The costs per delivery are approx. €160.00. Islands, points of interest, and special states are excluded.
Please note that the price and the delivery time depend heavily on the region to which the package is to be sent.
Customs fees may also apply.
We, therefore, recommend that you contact us in advance.
GLS Global Standard
Standard shipping is not possible for delivery addresses outside Europe, since worldwide orders are generally only delivered by our cooperation partner GLS via Global Express.
GLS Global Express
You will always receive your orders from our cooperation partner GLS.
The costs per delivery are approx. €260.00. Islands, points of interest, and special states are excluded.
Please note that the price and the delivery time depend heavily on the region to which the package is to be sent.
Customs fees may also apply.
We, therefore, recommend that you contact us in advance.
Returns
Return costs
If you have ordered something wrong, we will take back the standard items within 30 days. However, you must bear the costs for the return.
30 days return policy
We take back standard items within 30 days, you will then receive a credit note after receipt and inspection of the goods. However, as described above, you must bear the return costs yourself.
Returns and exchanges
We are also happy to exchange standard items, in which case you will be charged or credited for the difference. In general, you must contact us for exchanges or returns, this process cannot be processed in the shop.